Klondike has done work on my home for years. Our relationship started with a simple gutter cleaning back in 2000. When we decided to renovate our kitchen and bathroom, they were the obvious choice. Their trades were professional and our designer/project manager kept us abreast of all changes and had all sorts of solutions for our design problem. I love my kitchen and my bathroom is the most serene bathrooms I've ever seen. The job was completed just 2 years ago and I continue to hear compliments from guests. Thank you Klondike and no I guess you can't please everyone but certainly give them a chance to correct any wrong doings!